November 19, 2020
The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus, known as COVID-19. North Carolina guidance for older adults remains the same since seniors are the most vulnerable population to the virus.
ALL visitors and staff will be required to wear a face covering, sign in at the front desk and complete a questionnaire and temperature screening each time they enter the community starting November 20, 2020. ALL residents are required to wear a face-covering at all times and maintain social distancing if you leave your apartment. You are not required to wear a face-covering inside of your apartment.
We are strongly encouraging all residents to follow the CDC’s guidelines for individuals at higher risk, which includes:
The Dorchester is following the guidance from both the CDC and local health authorities by:
Dining –– The dining room will remain closed for seating until further notice. Until then, meals will continue to be delivered to residents at their apartment.
Beauty Salon/Barber Services – These services will resume effective 11/20/2020.
Leaving the property/Returning to the Community
Visits from family and friends. You may have a maximum of 2 family or friends visit inside any of our buildings between the hours of 9 a.m. to 6 p.m. No one under 18 years of age will be permitted. ALL guests are required to check-in with the front desk, complete a questionnaire, and temperature screening each time they visit. Guests must go directly to your apartment and may not gather in common areas. Guests are always required to wear a face-covering and maintain social distancing.
Group Activities and Events - We anticipate resuming activities of 10 or less. We ask residents to practice social distancing even though they are on campus. This is very important. We ask that they please keep traffic through the buildings to a minimum and not congregate in common spaces.
Housekeeping Services - Housekeeping services by The Dorchester staff can be scheduled on a bi-weekly basis. When the housekeepers arrive please wear your mask and wait in another room of the residence or in a common area nearby while they work.
Maintenance – Please schedule work orders as normal and our staff will accommodate your request.
All Amenities– Will open November 11/20/20. Maximum occupancy is 4 people. Masks are required. Residents are responsible for wiping down machines after use.
Shuttle Service– The shuttle service for resident transportation will resume on 11/24/2020 in a limited capacity for essential trips only. See front desk for details. There will be no bus trip charge through the end of 2020
Therapy Services – Will resume 11/23/2020 Please contact therapy service directly for details,
Personal Care Givers- Will be permitted beginning 11/20/2020. All caregivers must sign in at the front desk and complete a questionnaire and temperature screening.
We want to assure you that we continue to have the best interest of your health and safety in mind as we navigate these unusual circumstances together. Thank you for your patience and understanding and if you have any questions, please feel free to contact the Front Desk. I hope you remain healthy and safe during these challenging times.
June 1, 2020
The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus, known as COVID-19. We understand that COVID-19 has changed the way you live your life, but it is important to continue to listen to advice about social distancing and following the necessary steps to protect yourself and our community. North Carolina announced a Safer at Home “Phase 2” easing of certain COVID-19 restrictions on May 22, 2020. According to Governor Cooper, guidance for older adults remains the same as they were in Phase I since seniors are the most vulnerable population to the virus.
Our team has been working tirelessly to prepare for and prevent the spread of COVID-19 in our community. However, we do realize that it is important for our residents to get back to some form of “normalcy” and for you to be able to live independently. Starting June 1, 2020, we will be easing some of the COVID-19 policies and procedures that are currently in place at The Manor and The Dorchester.
We are strongly encouraging all residents to follow the CDC’s guidelines for individuals at higher risk, which includes
Avoiding crowds and large social gatherings
Regularly cleaning and disinfecting personal spaces
Avoiding touching your face and eyes
Regularly washing your hands with soap and water for at least 30 seconds
Staying in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever and coughing
Avoid dining at restaurants and bars
No face-to-face visits with other seniors, small children, or people with weaker immune systems
. If a resident does not have a mask, scarf, bandana, or anything that would work as a face covering, please call our front desk. Person-to-person transmission is by far the greatest risk of transmission.
. We have put plans in place that prevent ANY residents from needing to leave our campus. Each time a resident leaves and comes back they are putting everyone at risk. At this point, with COVID-19 in Charlotte, each of us should assume that everyone we come in contact with could be carrying the virus. We do realize that some residents will leave for non-emergency trips and we ask that you follow all guidelines recommended by the CDC. We highly recommend that you self-quarantine for 14 days upon your return, but it will not be a requirement.
The Dorchester is following the guidance from both the CDC and local health authorities by
Requiring employees to wear face masks when entering apartments and/or dealing with residents in a close manner.
Increasing the frequency and rigor of cleaning and sanitizing common community areas
Restricting non-essential visitors, including deliveries
Asking residents and employees to communicate any travel plans
Making the CDC’s COVID-19 prevention resources and recommendations available to all residents and staff
Beginning June 1, 2020, the following will go into effect:
Leaving the property, Essential Visitors, and Deliveries - We ask that any resident who leaves the property to check-in at the Front Desk upon your return and provide details of your trip. We will continue to only permit essential staff, vendors, and caregivers into the community. All permitted visitors are required to check-in at the front desk and will be screened based on public health guidelines (including temperature checks). All doors will be locked except for the main front door at The Dorchester. We ask that all deliveries be taken to the front desk and our staff will take them to each resident.
You may not have family or friends visit inside any of our buildings. They are allowed to visit in designated outdoor areas as long as social distancing guidelines are followed and proper personal protection equipment (face masks, gloves, etc.) are worn at all times. Residents still have use of their key fob. However, it is important that residents DO NOT LET ANYONE IN OUR BUILDINGS.
Group Activities and Events - If all goes well, we anticipate offering exercise and on-site group activities of 10 or less beginning Monday, June 8th. Until then, gWe also suggest that residents not gather together on their own for meals, parties, or social time.
Housekeeping Services - Beginning Monday, June 8th, housekeeping services by The Dorchester staff will resume on a bi-weekly basis. When the housekeepers arrive please wear your mask and wait in another room of the residence or in a common area nearby while they work.
Maintenance - Only emergency maintenance requests will be completed at this time.
Dining - If all goes well, we anticipate offering dining reservations with alternate seating times beginning Monday, June 29th. Until then, meals will be delivered to residents as the dining room will remain closed.
Beauty Salon/Barber Services - If all goes well, we anticipate offering beauty salon/barber services (one resident at a time), etc. beginning Monday, June 29th.
Fitness Center – Will remain closed to individual use until further notice.
Shuttle Service – The shuttle service for resident transportation will remain suspended at this time. Shuttle service will resume when restrictions are lifted.
Therapy Services - Non-essential therapy appointments have been put on hold at the property. However, you are allowed to have a therapist or caregiver come to the property if it is required by a physician or needed for daily care. These essential visitors are required to check-in at the Dorchester front desk.
Move-In and Move-out’s – Residents will be allowed to move to and from the property beginning June 1st.
As of March 13, 2020
March 16, 2020
As an update to our prior coronavirus visitors notice, in accordance with the latest guidelines from the CDC and The Centers for Medicare & Medicaid Services (CMS), the Dorchester is not allowing access to all visitors unless the visit is absolutely necessary for the health of a resident or the upkeep and running of the facility. Healthcare/service providers that visit residents on a periodic basis will not be admitted.